Gottlieb George R MD at 2675 North Decatur Road # 404 in Decatur, Georgia

Customer Reviews about Gottlieb George R MD

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  ************UPDATE****************************** In addition to Dr Gottlieb being wonderful. Office Manager Donna is also very helpful. Despite being slammed, she went out of her way to work me in for an appointment on the next day. Still VERY displeased with how I was treated by the nurse but... great Doctor and great Office Manager... changing stars from 1 to 3. Would be a 5 all the way if not for the poor treatment by the nurse Let me first day, Dr. Gottlieb is a great doctor and a great man. I respect him and have enjoyed being under his care, on and off, for the last 20+ years. With that being said, his staff leaves much to be desired. I moved very far north recently, before that, I was in Statesboro GA completing my college education, and as a result I haven't been a regular patient. But because of who he is I made an effort to continue going. However, with a 70+ hour work week, a small child at home, and an almost 2 hour commute in traffic, it has become difficult. I recently made an appointment in December, which I unexpectedly and unfortunately, missed due to an emergency at work during my vacation. I tried today to get an appointment today (Feb 2016), primarily because they won't fill a prescription without seeing you regularly, and rightly so. I was then transferred to the nurse, I believe her name is carol, who preceded to yell and lecture me, talk over me, and attempt to belittle me over the phone. Trying to speak calmly to her yielded no results so I had to get loud myself. I was then put on hold for over 20 minutes. Someone came on asking who I was holding for then quickly put me back on hold when I identified myself. I was calling from the office so I used my office phone to call and they answered. After a heated discussion with the office scheduler, they reluctantly scheduled an appointment but promised long delays in waiting. I suspect I will be "punished" or "taught a lesson" when I go to this appointment by having to wait an exceptionally long time. I feel this type of behavior is unacceptable. I understand their frustration over having appointments missed, I really do. But I don't understand treating another person like they treated me. Maybe if I perpetrated criminal activity against them, sure. Go ahead and treat me like garbage. But to treat me like that because I have a hectic schedule and little spare time shows poor character on their part, in particular, Carol. We will see what transpires as a result of this appointment. Meanwhile, I go without my needed asthma medication, both preventative and symptom related meds. I doubt my review will have any impact on them. This serves only one purpose, an opportunity to vent and maybe prevent someone else, in a similar situation in regards to time issues, from being treated the same way. Did I mention I was a patient of 20+ years?
  February 06, 2017

  by Keith Adamson
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  Our first impression is 5-star. Dr. Gottlieb is very respectful, attentive, and an excellent listener; he was generous with his time and attention to our problems. Although we had been seeing another allergist for years, Dr. Gottlieb re-tested with a technique that demonstrates the relative importance of each allergen with greater precision than the method used by the other allergist, so we have hope that the results of desensitization using his extracts will be more effective.
  December 31, 2016

  by Sivad Inoj

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