Dr. Windell D. Boutte, MD at 4150 Snapfinger Woods Drive in Decatur, Georgia

Customer Reviews about Dr. Windell D. Boutte, MD

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  Dear Dr. Boutte: I wanted to contact you personally to give you some feedback regarding the care I have received since my cosmetic surgery in October 2013. It has not been good - at all. Cosmetic surgery is not a luxury that all women can enjoy. It is a blessing to be able to pay upfront for services that help me feel better about my appearance. However, the care I have received since my surgery has settled my decision not to patronize Premiere or refer my friends or family. I want you to know that I am not the type of person that is a chronic complainer. I decided to patronize your facility, even though there are a lot of bad reviews on the internet regarding the customer care. I am a professional and I understand how challenging it can be to set an established office flow. Nonetheless, I wanted to share my concerns with you, in hopes that your office might make the necessary adjustments to retain future clients. Here are my major concerns: 1. I never received a post-op phone call; 2. I had some post-op problems but my phone call to your office was never returned; 3. I appeared last week for my 90 day follow up. I waited well over an hour for a 3:50p.m appointment , only to find that your office had overbooked and there were still 2 people ahead of me. I expressed my concern at the window. I asked the receptionist to reschedule me for a different date and time. 4. I appeared for my 11:40a.m rescheduled appointment on today. The same thing happened all over again. I appeared at the window to inquire about the wait, since I had already been waiting 1 hour. I was told that someone would be out to get me shortly. After waiting another 10 minutes, I was placed in a FREEZING COLD room at the rear of your building. I sat there for another 10 minutes. Eventually, I decided to leave due to the extreme temperature discomfort. To date, I still have not received my 90-day follow up. I am left feeling that my care as a patient is no longer important because your office has already received my cash funds. I am now viewed as old news, rather than the potential for ongoing business. Dr. Boutte, you have a very beautiful building. You as a Dr. were very kind and I liked you a lot. I am happy with the results of my surgery thus far, although I have some questions that I have not been able to ask in the last 2 visits. I was looking forward to more services at Premiere - but I am sorry to inform you that I will not return.
  October 09, 2017

  by Lisa Carter
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  I came in for a consultation the price was ridiculous but I like her work... I decided wait and try some of her other options I called for my updated quote which I called every other day for that I still have yet to receive. Meanwhile my funding expired which I explained to the consultant. The lack of professionalism is sickening...I sent a message to Dr. Boutte for her not to respond. If this is the behavior before I even begin I would rather go somewhere else.
  May 25, 2017

  by Jayme Robinson

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About Dr. Windell D. Boutte, MD in Decatur